What is Quality Improvement?
Quality Improvement (QI) is a bottom-up approach to driving change to improve the way we work. Unlike traditional models QI strives for continuous internal improvement rather than relying on externally applied targets. QI achieves this by engaging front-line workers to identify problems and potential solutions. QI focuses on changing processes.
“If you always do what you’ve always done, you’ll always get what you’ve always got” - Henry Ford.
Knowledge of improvement methods is a key skill for leadership development in the healthcare setting. For more information click here.
How does QI work?
QI identifies areas for improvement and key measurements to make, before implementing small changes to see if the changes result in an improvement.
Before and throughout the process of the QI project we should ask the following three questions (taken from the Institute for Healthcare Improvement – available at: http://www.ihi.org/resources/Pages/HowtoImprove/default.aspx)
This subsequent change follows the ‘PDSA’ pattern:
Who is QI for?
QI is for everyone! QI aims to engender a true culture of continuous improvement. This is ideally from ‘board to ward’.
How do I get involved with QI?
If you are interested discuss with your supervisor potential areas for improvement. If you are hospital-based, there is often a QI lead or team within your organisation (although this is still variable) – it is worth looking on your organisation’s website for further details.
There are also a number of other resources available in the Yorkshire and Humber region – please see the ‘resources’ section.
Resources – What Else Is Out There?
The Improvement Academy:
Microsystems Coaching Academy:
Generic Skills Courses
If you are a doctor in training or SAS doctor in the Yorkshire and the Humber you can sign up to a free 2-day QI course as part of the ‘generic skills’ courses run by Health Education England working across Yorkshire and the Humber.
For further detail please follow the below link:
HEE run an annual QI conference, the last of which was held on 20th June 2017. For further information please see the ‘QI conference tab’ or email firstname.lastname@example.org
For any further information regarding region-wide opportunities or for support please get in touch at: email@example.com
'Bronze' Improvement Academy Training
'Silver' Improvement Academy Training
"Generic Skills" QI course for doctors in training
Sheffield Microsystems Coaching Academy